To Be Advised
Customer Service Excellence (Level 1) (AOP)
Course Date
Course Outline
Assure Safety Pte Ltd intends to offer training for Food and Beverage (F&B) operational staff in the food services sector.
Employers must ensure that their Singapore citizen and PR food services workers meet the food services PWM training requirements of attaining at least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
Employers will be given a grace period to comply with the food services PWM training requirements:
• For new hires: six months from the new hire’s date of employment
• For existing employees: up till 29 February 2024 (one year from the food services PWM implementation on 1 March 2023)
Course Content:
Individuals who have at least several months of work experience in the food service industry, particularly as a food handler, or have completed a similar module such as a customer service course, service excellency course in Singapore, are eligible to enroll in this assessment-only pathway (AOP) module.
This AOP module exclusively consists of assessment. Ineligible participants may choose to enroll in Customer Service Excellence (Level 1) module, which includes both training and assessment. Additionally, individuals interested in a basic food service course or are keen to fulfill PWM training requirements can explore relevant training options.
Course Duration
0.33 hour(s)
Venue
28 SIN MING LANE, MIDVIEW CITY, #02-137 Singapore 573972
More Information
Individual Sponsored
- Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.
Company Sponsored
- Skills Future Enterprise Credit (SFEC) Grant: One-off $10,000 credit cover up 90% of out-of-pocket expenses.
For Classes commencing on or after 1st Jan 2023
Original Course Fee: $118.00 | Individual Sponsor | Company Sponsored | ||||
Before GST | With GST | Non-SME | SME | |||
Before GST | With GST | Before GST | With GST | |||
Foreigner (Full Course Fee) | $118 | $127.44 | $118 | $127.44 | $118 | $127.44 |
For Singapore Citizens and PRs aged 21 years and above | $59 | $68.44 | $59 | $68.44 | $35.40 | $44.84 |
For Singapore Citizens aged 40 years and above | $35.40 | $44.84 | $35.40 | $44.84 | $35.40 | $44.84 |
SkillsConnect Code: TGS-2023022234