Course Date

To Be Advised

From 31 December 2022 onwards, cleaning businesses must ensure that all cleaners attain:

(i) one Workplace Safety and Health (WSH) module, AND

(ii) one Core module, Modules are selected from the list of modules endorsed by the TCC.

This proposed singular module on Customer Management (L1) is one of the core modules.

What learners are able to do after training?

LO 1: Identify common types of trigger in service environment

LO 2: Apply good customer service and meeting customer expectation.

LO 3: Respond to organization’s service recovery

LO 4: Adhere to effective communication and problem-solving technique

0.25 hour(s)

28 SIN MING LANE, MIDVIEW CITY, #02-137 Singapore 573972

Individual Sponsored

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

Skills Future Enterprise Credit (SFEC) Grant: One-off $10,000 credit cover up 90% of out-of-pocket expenses.

For Classes commencing on or after 1st Jan 2023

SkillsConnect Code: TGS-2023021793